Privacy Policy

Mobile Games and Apps Privacy Policy

1.General Terms

MediaCity Games LLC is dedicated to protecting the privacy of our users and handling any personal date we obtain from our users with care and respect.

An overall principle is that we do not collect more information than is reasonably necessary to provide you with the best user experience. 


By using our Games, you are accepting the practices described in this privacy policy. 


2. What kind of information do we collect? 


MediaCity Games LLC collects certain information when you play our Games. This information relates to how you use our Games, including with which device, When you play our Games, we collect (among others) the following information: 

• Your device identifier; 

• Demographic information (such as your country); 

• Other information that we receive from you, e.g. your emails, chats, surveys, or other communications and information exchanged with us on our social media channels related to the Games; 

• How you play the Game (frequency, device, platform, level, etc.); 

• Information you post on the Community of the Game; 


3. How do we use your information? 


3.1. When you play the Game, we use the information that we have about you: 

• To provide you with the Game and associated websites, and continuously improve their features; 

• To provide help desk and support services; 

• To analyze the functioning of the Game; 

• To prevent fraud and crime; 

• To meet legal and tax obligations. 


3.2. Your email address may be used for the following purposes: 


• service emails (regarding updates, new design, new features, surveys, (new) games, etc.); 

• administrative purposes, such as notification of a violation of our terms of use; 

• delivering messages you have allowed us to forward (e.g. from other users in your social network). 


3.4. Your personal data will only be stored for a period necessary for your use of the Game for the purposes as described in this Privacy Policy.  


4. Your rights 


4.1. Your personal data may be stored by MediaCity Games LLC. In case the applicable data protection laws provide so, you have the right to access, rectify, and erase the personal data we hold about you and to restrict or object to our processing of your personal data. To the extent that the legal basis for the processing of your personal data is consent, you have the right to withdraw that consent at any time. 


4.2. If you wish to exercise these rights, you can do so by sending a written request to MEDIACITY GAMES LLC , detailing your request, (to prevent misuse of requests for information), or sending an email containing your request to: 


4.3. You can, at any time, opt-out of marketing communication messages you receive from us by clicking the opt-out link in these messages. 


4.4. MEDIACITY GAMES LLC does not knowingly process personal data from anyone under the age of 13 without parental consent. In the event we find out that we have processed personal data of anyone under the age of 13 without parental consent, we will promptly delete such data. Parents of users under the age of 13: if you wish to have access to your child’s personal data to view, correct, or delete the information that we have collected about your child, please send a written request to MEDIACITY GAMES LLC detailing your request along with a copy of your passport (to prevent misuse of requests for information), or send an email with all such information to After verification, the copy of your passport will be shredded. 


4.5 In the event you have any questions or concerns in relation to the processing of your personal data, you can send an email to our Data Protection Officer by email at If you are not satisfied with our responses and/or support to resolve your concerns, you have the right to lodge a complaint with a supervisory authority or where any alleged infringement of data protection laws occurred. 


5. Security 


5.1. MEDIACITY GAMES LLC has implemented appropriate measures to safeguard and help prevent unauthorized access, to maintain data security, and to correctly use the information we collect in relation to the Game. 


5.2. Although we allow you to set privacy options that limit access to your personal data, please be aware that no security measures are perfect or impenetrable. We are not responsible for the circumvention of any privacy settings or security measures contained in the Games. 


6. Miscellaneous 


6.1. We reserve the right to amend our Privacy Policy. Amendments will be effective from the moment of publication, so please check regularly to be sure you are familiar with the latest version. 


6.2 In the event of a transfer of (one of our) Games to a third party, we may transfer to such third party all personal information that we collected about you in accordance with this Privacy Policy. In such an event, users who have provided email addresses to us will be notified when information about those users is transferred and becomes subject to a different privacy policy. 


If you have any additional questions or requests, you may send an email to